SironaHealth Incorporates as a Medical Contact Center Company, Transitions IntelliCare Business

SironaHealth, Inc. announces its official launch as a national provider of medical call center solutions and the successful transition of IntelliCare’s operations and book of business.  Adopting IntelliCare’s core mission, SironaHealth will provide full service health call center and nurse advice line programs to health plans, hospitals, physicians, and health management organizations nationwide.  In addition to these core services, the company will continue to license IntelliView® – a medical call center software platform designed specifically for healthcare call centers – to customers who wish to run their own telehealth programs.

SironaHealth employs more than 150 former IntelliCare employees – half of which are located in the company’s home state of Maine.  “We utilize the very same team members, the very same technology, and the very same infrastructure that were employed at IntelliCare,” says Jeff Forbes, president of SironaHealth, Inc. 

SironaHealth operates as an employee owned and managed company.  
SironaHealth’s distributed network of telenurses manage telephone-based triage and health information services to a broad range of healthcare organizations.  The company’s proprietary call center software is specifically designed to support distributed medical contact center operations.

 

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